PRIVACY AND DATA PROTECTION:
This policy and any other policy related to the website and services provided by SIRC GROUP towards the E-commerce Trading website is controlled under the laws of the Kingdom of Saudi Arabia: including but not limited to all, such as:
Cyber Security laws, E-Commerce Law.
Regulations: Implementing Regulations of the Law.
Ministry: Ministry of Commerce.
E-Commerce: An activity of economic nature undertaken, in whole or in part, by a service provider and a consumer through electronic means to sell products, provide services, advertise the same, or exchange data related thereto.
Data: Information of any source or form used, directly or indirectly, in an Ecommerce transaction.
Person: A natural or legal person.
Merchant: is a buyer or a seller of commodities for profit. This includes individuals or companies engaged in trade, especially those dealing for supplying goods to a particular trade.
Practitioner: in the context of e-commerce refers to an individual who engages in e-commerce activities, such as buying or selling goods online, but is not officially registered in the Commercial Register. Essentially, they participate in online trade without the formal legal recognition that comes from being registered as a merchant or business entity.
Service Provider: A merchant or practitioner.
Electronic Advertisement: Any advertisement carried out by a service ECommerce Law 4 provider via electronic means to promote the sale of a product or the provision of a service directly or indirectly.
Electronic Means: Any information and communications technology (ICT) medium, whether electrical, electromagnetic, visual, optical, digital, or any other form of similar technology
Our commitment is to respect your privacy. The SIRC GROUP, including its subsidiaries, collects and processes your user details and information across various channels—SIRC websites, devices, products, services, online platforms, and applications. We adhere to the User details Data Protection Law (PDPL) applicable in the Kingdom of Saudi Arabia. Transparency, security, and compliance guide our data practices. By using SIRC GROUP Services, you are consenting to the practices described in this Privacy Notice.
Information You Give Us: We receive and store any information you provide in relation to SIRC GROUP Services. Click Here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.
Automatic Information: We automatically collect and store certain types of information about your use of SIRC GROUP Services, including information about your interaction with products, content, and services available through SIRC GROUP Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses SIRC GROUP Services and other content served by or on behalf of SIRC GROUP on other websites.
Transactions involving Third Parties: We make available to you services, products, provided by third parties for use on or through SIRC Services. For example, you can order products from third parties through our website. We also offer services or sell product lines jointly with third-party businesses. You can tell when a third party is involved in your transactions, and we share user details related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to user details and information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that SIRC or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of SIRC and Others: We release account and other user details and information when we believe release is appropriate to comply with the law; enforce or apply our E-commerce Trading Policy and other agreements; or protect the rights, property, or safety of SIRC GROUP, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How Secure Is Information About Me and My Business?
We design our systems with your security and privacy in mind.
- We work to protect the security of your user details & information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data and the Saudi Payment Services Provider Regulations.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer user details & information. Our security procedures mean that we may ask to verify your identity before we disclose user details & information to you.
- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click Here for more information on how to manage the security settings of your device.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Trading Platform account that is not used
for other online accounts. Be sure to sign off when finished using a shared computer. Click Here for more information on how to sign out.
What Information Can I Access?
You can access your profile information, including your name, registered address, payment options, and purchase history in your Account, section of the website. Click Here for a list of examples that you can access.
As a result of signing up with the E-commerce Trading platform, you might supply us with such information as:
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- identifying information such as your name, official address, and phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- people, addresses and phone numbers listed in your Addresses;
- email addresses of your friends and other people;
- content of reviews and emails to us;
- user description and photograph in your Company Profile;
- voice recordings when you speak to our official contact numbers;
- images and videos collected or stored in connection with SIRC GROUP Services;
- information and documents regarding identity, including GOVERMINTAL ID’s information; • corporate and financial information;
- credit history information.
- device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with us.
Information You Can Access
Examples of information you can access through SIRC GROUP Services include:
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- status of recent orders;
- your complete order history;
- personally and your corporate identifiable information (including name, email, password, and address book);
- payment settings (including payment card information;
- email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
- recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
- your content, devices, services, and related settings, and communications and personalized advertising preferences.
- content that you recently viewed;
- Your Profile (including your product Reviews, Recommendations, Reminders);
- As a user, you can access your account and other information, and adjust your communications preferences, by updating your account in Buyer & Seller Page.